“I’m really there to help the new customer transition from onboarding to become a fully functional user"
"To get a customer to stay longer and pay more, you have to do something that’s going to help them feel like they’re being successful"
Customer Success: The Best Kept Secret of Hyper-Growth Startups
What is Customer Success?
"The mission of customer success can be simply stated as: 'We build more value faster for the customer’s company and our own, and we can prove it!"
Searching for essential reading material to start your customer success journey? Look no further. Read our top picks to build your fundamental knowledge, prepare for interviews and secure your dream startup job.